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Privacy notice
Who we are, what we do with your information and what you can ask us to do about it.
Last reviewed 1 November 2026.
Who is responsible
Clever Loft Solutions Limited, company number 16756234, registered office Brulimar House, Jubilee Road, Middleton, Manchester M24 2LX. We are the data controller for the information described here. Write to office@cleverloftsolutions.co.uk about anything on this page.
What we collect, and why
When you enquire
Your name, telephone number, email address if you give one, the postcode and address of the property, and whatever you tell us about the job. We use it to answer you, to survey the property and to quote. The lawful basis is that we are taking steps to enter into a contract with you.
When you become a customer
The survey measurements, photographs of the loft before and after the work, the quotation, the job record and the invoice. We use it to do the work, to bill for it and to honour the guarantee. The lawful basis is the contract, and our legal obligations for tax and consumer records.
If you tick the marketing box
We may contact you later with offers or advice. The lawful basis is your consent, we record when and how you gave it, and you can withdraw it at any time by replying to any message or writing to the address above. We do not buy lists and we do not sell your details to anybody.
Photographs
We photograph lofts before and after the work, because a photograph is what answers a question about workmanship years later. We do not publish a photograph of your loft without asking you first.
Your rights
You can ask us for a copy of what we hold, ask us to correct it, ask us to delete it where we are not required to keep it, and object to marketing at any time. If you are not satisfied with how we have handled it you can complain to the Information Commissioner’s Office.